The holidays aren’t just a season – they’re a feeling. Guests might forget the exact dish they ordered or the precise room layout, but they’ll always remember the warm glow of twinkling lights, the scent of fresh greenery, and the sight of a spectacular Christmas tree in your lobby. In the hospitality industry, that magical atmosphere is an invitation to make memories. If you want to enchant your guests, boost bookings, and stand out as a holiday destination, decorating your

Customer stories - Discover how hotels worldwide optimized their loyalty programs with Revinate. See real results from Bunkhouse Hotels, Ambiente Sedona, Mangia’s Resorts, Andronis Hotels, The Datai Langkawi and InterContinental Hua Hin Resort. Source: Revinate, Inc Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospita

Author: Alison Guillot Travel Intelligence , News Based on hotel bookings for the week of November 22-28, Amadeus sees potential improvement in Thanksgiving holiday forward-looking occupancy compared to Labor Day As Americans approach what is traditionally the busiest travel day of the year – the day before Thanksgiving – many people want to know if it will maintain its status, albeit under very different circumstances as COVID-19 cases continue to rise again. Amadeus, a glob

Contactless solutions are an effective way to streamline the check-in process — if implemented properly, according to Branigan Mulcahy, CEO of guest experience platform Virdee. Published Sept. 30, 2025 Noelle Mateer , Editor The exterior of a Great Wolf Lodge resort, which recently adopted kiosks for digital check-in. Courtesy of Great Wolf Lodge Hotel Tech-in is our regular feature that takes a closer look at emerging technology in the hospitality industry. When it comes to

Starlite Yellowstone debuts as the hotel company expands its lifestyle offerings amid growing demand for experiential travel. Published...

Massage robots, virtual reality meditation and red-light therapy are among the technology-driven wellness treatments the hotel company is...

The hotel company is in the midst of a multiyear digital and technology transformation plan, according to Global Chief Information...

Quantity, quality of job pool improving compared to past years The labor pool of potential hotel employees has become larger and more...

The CEO panel at the NYU forum discussed consumer hesitancy and the hotel industry's resilience. Photo Credit: Christina Jelski NEW YORK...

Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything...

PathSpot Technologies’ handwashing validation system and other tech integrations are helping Marriott keep guests safe while creating...

Your sleep might have roots in the “hotel bed wars” of the 2000s. January 29, 2025 By Hannah Sampson (Washington Post illustration;...

By Elyse Glickman Apr 1, 2025 8:00am Heather Carrasco of Coury Hospitality said, “We don’t necessarily follow the traditional timeline...

Restaurant experiences turn multisensory, social media influences menus and generations connect over “newstalgic” plates in the year...

Published March 31, 2025 Nasos Zovoilis/Stocksy As summer planning gets underway, upscale hotels, resorts, and their guests are looking...

Refresh Your Rooms with Ease! Elevate Your Guest Experience — Without the Headache Is your property due for a refresh? DreamCatcher...

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings. Published Feb. 21, 2025 ...

Providing higher pay, in part, enhanced hotel employee numbers compared to last spring, according to AHLA, though challenges persist....

Most of the top 25 U.S. markets saw increased gross operating profits per available room last year, though higher operating expenses...

The global platform, R Finds, aims to create meaningful experiences for guests, who increasingly seek engagement with the culture of...

Hotels will cater to multigenerational families, large groups, tech-savvy wellness travelers and cultural explorers as hotel investment...

February 12, 2025 By  Rod Clough, MAI , HVS President – Americas In terms of the U.S. transaction market, we expect 2025 to end in stark...

In the fourth quarter of 2024, higher-tier segments led the pipeline, which saw an “unprecedented” amount of projects in the early...

Restaurant experiences turn multisensory, social media influences menus and generations connect over “newstalgic” plates in the year...

Fresh appointment announced along with new estimated opening date by Luke Bradley Newport, Rhode Island, USA - July 27,2019: Dolly...

by Eamonn Crowe With only 50 spaces available, the Women in Hotels Brunch New York will celebrate the achievements of female hoteliers...

The latest shifts reflect an industry in motion, with a far-reaching impact Words by: Stephanie Chen, Alia Akkam, Stacy Shoemaker Rauen,...

Hospitality industry pros share what hotels stand to lose from a potential ban as well as alternative hotel marketing strategies to...

by Mark Fedeli The Manner — New York City, USA Award season is here. Our editors have selected their favorite designs from hotels added...

The L7 Chicago by Lotte hotel fitted each guest room sink with a water filtration system to meet guest demand for wellness-focused and...

December 31 2024 Rebecca Robin As we look ahead to 2025, the hotel industry is rapidly evolving to meet the changing needs of travelers....

Analysts forecast a slightly rosier year for restaurants, predicting that consumer demand will rise, bankruptcies will slow and increased...

October 30, 2024 Pedro Colaco 2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the...

By Nellie Day Oct 16, 2024 World Central Kitchen founder José Andrés (right) works in Asheville as the aid group partners with local...

Jordan Hollander in Operations Last updated November 28, 2023 With so many new hotel brands, competition from  short-term rentals , and...

Sean O'Neill October 16th, 2024 at 1:41 PM EDT Skift Take Lower interest rates could jumpstart transactions and development next year,...

Our team of experts put in dozens of hours researching trends and published the most comprehensive list online. Jordan Hollander in...

WORDS BY  Pauline Brettell December 4, 2024 As the world of hospitality continues to evolve, one thing remains constant: the need for...

Published Sept. 17, 2024 By Sonja Haviland Smart hotel design can enhance the guest experience, improve staff efficiency and support...

Published Nov. 19, 2024 Noelle Mateer , Editor Offering more amenities for children can boost hotel revenue and drive lifelong loyalty...

By Matt Turner Jul 2, 2024 Design Insights: At the Ultra Summit, Enrique Vela, principal and director of strategy of V Starr, shared...

Experts share their advice for getting free upgrades, extra amenities and more. By  Caroline Bologna We all have that friend who...

Story by Caroline Bologna What do a pet lizard, a car tire and an Hermès Birkin bag have in common? Apparently, these are all items that...

Hygiene IQ’s sensor technology allows travelers to alert housekeeping staff of their needs, helping hoteliers improve the guest...

At the recent BITAC Sustainability Summit, Jordan Davis, Sr. Director of Sourcing and Culinary Strategy at Davidson Hospitality Group,...

November 11, 2024 Lavanya Rathnam When most people think of a hotel’s revenue, they focus on room rates, occupancy numbers, and maybe...

Hurricane Helene ravaged parts of the popular tourist destination during its peak season. But hospitality businesses are steadily opening...

Last year, almost 3,000 hotel construction projects were active in the US at the beginning of the year, which represents more than a 10%...

Mark Younadam Seasoned Hotel Real Estate and Business Development Leader | Expert in Brand Expansion & Asset Portfolio Growth January 17,...

Larry Olmsted Senior Contributor Updated Jan 8, 2024 From Hawaii to Rome, some of the world's great hotels just got even better, like...