The holidays aren’t just a season – they’re a feeling. Guests might forget the exact dish they ordered or the precise room layout, but they’ll always remember the warm glow of twinkling lights, the scent of fresh greenery, and the sight of a spectacular Christmas tree in your lobby. In the hospitality industry, that magical atmosphere is an invitation to make memories. If you want to enchant your guests, boost bookings, and stand out as a holiday destination, decorating your

Customer stories - Discover how hotels worldwide optimized their loyalty programs with Revinate. See real results from Bunkhouse Hotels, Ambiente Sedona, Mangia’s Resorts, Andronis Hotels, The Datai Langkawi and InterContinental Hua Hin Resort. Source: Revinate, Inc Consider the last time you opened an email that felt like it was written just for you. How much of it did you read? Did you click through? Chances are, you did — that’s the power of personalization. And in hospita

Author: Alison Guillot Travel Intelligence , News Based on hotel bookings for the week of November 22-28, Amadeus sees potential improvement in Thanksgiving holiday forward-looking occupancy compared to Labor Day As Americans approach what is traditionally the busiest travel day of the year – the day before Thanksgiving – many people want to know if it will maintain its status, albeit under very different circumstances as COVID-19 cases continue to rise again. Amadeus, a glob

Contactless solutions are an effective way to streamline the check-in process — if implemented properly, according to Branigan Mulcahy, CEO of guest experience platform Virdee. Published Sept. 30, 2025 Noelle Mateer , Editor The exterior of a Great Wolf Lodge resort, which recently adopted kiosks for digital check-in. Courtesy of Great Wolf Lodge Hotel Tech-in is our regular feature that takes a closer look at emerging technology in the hospitality industry. When it comes to

Starlite Yellowstone debuts as the hotel company expands its lifestyle offerings amid growing demand for experiential travel. Published...

Massage robots, virtual reality meditation and red-light therapy are among the technology-driven wellness treatments the hotel company is...

The hotel company is in the midst of a multiyear digital and technology transformation plan, according to Global Chief Information...

Quantity, quality of job pool improving compared to past years The labor pool of potential hotel employees has become larger and more...

The CEO panel at the NYU forum discussed consumer hesitancy and the hotel industry's resilience. Photo Credit: Christina Jelski NEW YORK...

Leaders in the hospitality industry shared with Hotel Dive what trends will impact hotels this year, discussing changes in everything...

PathSpot Technologies’ handwashing validation system and other tech integrations are helping Marriott keep guests safe while creating...

Your sleep might have roots in the “hotel bed wars” of the 2000s. January 29, 2025 By Hannah Sampson (Washington Post illustration;...

By Elyse Glickman Apr 1, 2025 8:00am Heather Carrasco of Coury Hospitality said, “We don’t necessarily follow the traditional timeline...

Restaurant experiences turn multisensory, social media influences menus and generations connect over “newstalgic” plates in the year...

Published March 31, 2025 Nasos Zovoilis/Stocksy As summer planning gets underway, upscale hotels, resorts, and their guests are looking...

Refresh Your Rooms with Ease! Elevate Your Guest Experience — Without the Headache Is your property due for a refresh? DreamCatcher...

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings. Published Feb. 21, 2025 ...

Providing higher pay, in part, enhanced hotel employee numbers compared to last spring, according to AHLA, though challenges persist....

Most of the top 25 U.S. markets saw increased gross operating profits per available room last year, though higher operating expenses...

The global platform, R Finds, aims to create meaningful experiences for guests, who increasingly seek engagement with the culture of...