Contactless solutions are an effective way to streamline the check-in process — if implemented properly, according to Branigan Mulcahy, CEO of guest experience platform Virdee. Published Sept. 30, 2025 Noelle Mateer , Editor The exterior of a Great Wolf Lodge resort, which recently adopted kiosks for digital check-in. Courtesy of Great Wolf Lodge Hotel Tech-in is our regular feature that takes a closer look at emerging technology in the hospitality industry. When it comes to

Massage robots, virtual reality meditation and red-light therapy are among the technology-driven wellness treatments the hotel company is...

The hotel company is in the midst of a multiyear digital and technology transformation plan, according to Global Chief Information...

PathSpot Technologies’ handwashing validation system and other tech integrations are helping Marriott keep guests safe while creating...

Canary Technologies’ AI Voice platform can answer guest calls, reply to questions and make or cancel bookings. Published Feb. 21, 2025 ...

Hotels are boosting their wellness offerings beyond the spa, revamping food and beverage, the sleep experience and even how hotels are...

Installing EV chargers not only enhances the guest experience, but it can also position a hotel as a forward-thinking, environmentally...

The recently launched HotelsHero stores guests’ baggage on-property without lockers or added costs for hoteliers. Published June 27,...

Published July 8, 2024 By Kelly McGuire and Nick Sutherland Permission granted by ZS Now that the aftereffects of the pandemic have...

InterContinental Hotels & Resorts has tapped Timeshifter, which uses science to help travelers navigate time differences, to improve the...

The online travel agency’s AI assistant helps with planning, shopping and booking a trip — and steps in when plans go awry. Published May...

With the Proto M hologram device, guests at the Beverly Wilshire in California can speak to real-time holograms of hotel staff from the...

The Kilo robot is designed to follow along with hotel staff, not replace them. Published March 29, 2024 By Noelle Mateer, Editor Kilo...

BY EDITOR FEBRUARY 26, 2024 A&O Hostels using cleaning robots to support their staff and improve processes in their hostels. A&o is...

Martinique Lewis turned her modern-day “Green Book” into an app, connecting travelers with Black-owned hotels, communities and...

Hotels are increasingly turning to robots for assistance making deliveries. By: Noelle Mateer • Published July 31, 2023 At the...

In addition to expanding its partnership with Béné, which provides personalized QR codes for tipping housekeepers, the hotel company is...

ROBOTIS presents GAEMI Hotel Delivery Service Robots "Elevators to Your Doorstep...Experience GAEMI Hotel Delivery Service Robots" —...

The company’s mobile messaging platform will be available across its entire portfolio by the end of 2024 to “support the growing need for...

Why In-Room Tablets are a Thing of the Past By Byron Webster, Executive Director - Sales & Marketing at SABA Hospitality 28 February...